Testimonials

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Thank you for the valuation report, I’ve now submitted it along with the signed form and the memorandum of sale to Target. I’ve telephoned and paid the fee also.

Thank you so much for a quick and pleasant process, I can’t recommend you both highly enough!

Rachael 29/08/2019

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Thank you for the report and for the excellent advice.

I will make sure to follow it to the letter and ensure that the process is completed effectively.

I will also make sure to recommend your services to anyone in the area that are likely to redeem their Help to Buy.

Richard and Lucy 29/08/2019

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Thank you so much for the fast turn around!!  I have followed Richard's advice he gave on the day and have managed to speak to Target today and they located the email, I paid the fee and they uploaded the reports while I was on the phone to them.  The person I spoke to said that the surveyor I had used was very good - thought I'd pass this onto you!  Hoping to have the redemption figure by midweek next week.

Thank you both so much again, I can only imagine what hassle it would have been if I had used some other company.  I will leave a review on FB for you

Carley 29/08/2019

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Just wanted to say thanks Tracey for the support yourself and Richard provided.

Help to buy was fairly smooth sailing after following your process, only issue was they annoyingly refused to look at my memorandum of sale even though it was attached to the same email as the valuation. They’ve told me my solicitor needs to resubmit it to get the quote adjusted accordingly as they’ve currently based the final figure off of the valuation reference rather than the sale price.

Despite this, I managed to get my initial quote through from them in less than a day from following your process, which is considerably quicker than the 2 weeks they first quoted me previously.

I’ve recommended your company to my friend who will be going through the stair casing process in a year or so too. Happy to leave this feedback on your Facebook page too.

Laura 29/08/2019

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Firstly I can’t thank you enough for the great service you have provided.

As we’re new to the help to buy process it really helps you are there to guide us on process etc and going the extra mile. A great added value of the service you provide. I will leave a review on your Facebook and I would recommend you in a heartbeat. A big thank you.

I’ve contacted target and they were very helpful. Apparently the same team cover both telephone queries and redemptions so the individual I spoke to confirmed he would be actioning my request and we should have the information in five days (fingers crossed).  Maybe we were lucky but I’ll chase again mid next week.

Once again that you for your help

Manpreet 29/08/2019

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Thank you for this. I have contacted Target today and everything was great. Only on the phone for 15 minutes and everything was sorted.

Hopefully everything will go smoothly but if not I will be in touch about the desktop.

Catherine Fox Prescott, Lancs 29/08/2019

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Thanks for this, was great to get your advice on top of the valuation, would recommend you to anyone. If you want a testimonial for your site let me know.

I followed your instructions with making them send it over to redemptions while they were on the phone and they've sent a redemption figure back within 20 minutes!

Also, despite including the memo of sale, they've still redeemed it at your valuation number, double win!

 

Joe Kershaw Bridgnorth 29/08/2019

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Just to let u know I received the redemption email today from target.

This was sent directly to my solicitors which I was cc.. on.

Think this is a 26 hour turn around. Nearly under 24 hours.

Matthew Boland Milton Keynes 29/08/2019

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Thank you so much for our excellent service and prompt response to our valuation.

The tips that Richard gave us about Target HCA were extremely helpful and after lots of anger on the phone to them yesterday they sent myself and my solicitor their quote within 15 mins of me coming off the phone from them.

So from receipt of the valuation report to the settlement quote provided to the solicitor it took 45 mins, thanks to Richards advice.

Thank you both again and I will be sure to recommend you in the future to anyone that needs a valuation.

Hopefully it will go smoothly from here and I won't be needing a further desktop valuation.

Natalie Brown Castle Donnington, Derby 29/08/2019

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I just wanted to check in to say thank you for sending this through.

I'd also like to thank you and Richard for such an incredible service. Despite some delay in arriving to actually do the valuation, you remained flexible and thanks to a very understanding estate agent we were able to get this off the ground!

I really appreciate the simplicity, efficiency and efficacy of your service. In my mind, finding you has made what could have been a drawn out, complicated and costly process, somewhat of a breeze! The advice provided was also a much-needed and appreciated bonus.

Thank you both again for doing this all so quickly and efficiently. As a final point, I would say that Target have already sent through the redemption statement to my solicitors after calling them yesterday and paying the admin fee (I told them that as I was looking to complete ASAP that I'd be paying today and had already sent everything and they managed to get my docs uploaded to my file whilst I was on the phone. The statement was emailed through in the afternoon!).

Sophie Cordice Birmingham 29/08/2019

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Just thought that you might like to know that I sent the report and other bits off to Target last Thursday and received their redemption quote and legal pack today (Monday).  I did ring to pay them and ask for it all to be sent straight on to the redemption team as advised, and although they said they were not able to do that last week, it all seems to have happened very smoothly anyway and definitely took less than the 7-10 days they said it would.

Thank to you and to Richard for your help and advice.

Claire Corns Wellesbourne, Coventry 29/08/2019

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Thanks for this. I called Target this morning and have managed to get this rushed through, we should have a figure in 2 working days.

I just wanted to say a massive thank you to Richard for his advice. They were adamant on a 10 working day turnaround but I mentioned about my buyer threatening to pull out and they sorted it quickly for me.

Couldn't have asked for better service from you as a business.

Charlotte Shearman Leeds 29/08/2019

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Many thanks for sending the updated form through. I have sent it to Target along with the completed Solicitors form. I have also just spoken to them and paid the fee. They found the email, attached the documents to my account and expected the redemption email to be sent this afternoon or tomorrow morning. Other than a 5 minute wait in the queue there wasn’t any issue at all.

Graham Johnson – Newton, Notts 29/08/2019

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Just to let you know that my report from HCA has come through this morning, just over 24 hours after submitting my paperwork.

Many thanks for your help.

Jon 29/08/2019

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Got my reply from them [Target] within about 10 minutes! 

Claire Allen Newark, Notts 29/08/2019

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I just wanted to send a quick e-mail to say a massive thank you for your help and advice with the below.

I sent my survey to Target today and think I may have been a lucky one, as the person I spoke to was very helpful.  He found my e-mail while I was on the phone and advised that they should have the redemption figure out by the end of the week.  Upon just chekcing my e-mails, they have already sent the redemption figure to my solicitors.

I am sure this would not have been possible if it wasn't for your thorough report and knowledge on this whole process.

I will be sure to post a comment on your facebook page (I don't do twitter :-)) as I can't recommend you enough.

 

Julia Tilbury Witham St Hughs, Lincoln 29/08/2019

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Just a quick email to say thank you very much to you and Richard for your help.

I followed your advice and I received the Redemption quote from Target only few hours later!

Claudio Massoli Corby, Northants 29/08/2019

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All done in 10 minutes on the phone . Thanks to you all been very helpful.

Many thanks

Bal Gill Desborough, Kettering 29/08/2019

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Tracey

Thank you to you Richard for all of your help. We have received an authorisation code for payment and the lady on the phone sent through my details and said I would be contacted within 3 days.

Must be a record, we had it paid and processed within 5 mins!!

I will like your Facebook page and also put a review on it for you.

Without your help we would have never been able to get through this so smoothly.

Sam Whiley Rushden, Northants 29/08/2019

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Thank you for all your help sorted it out today took no more than 10 minutes thanks to your advice

Neall Dexter Malvern 29/08/2019

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Paid at 16:38 got the certificate at 17:11

Very happy!

Jaydeen Miah Scholar Green, Staffs 29/08/2019

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Just wanted to drop you a quick email to thank both yourself and Richard, for your help with the Help to Buy valuation! I rang up Target to make the admin fee payment this morning at 10.19am and the authority was sent to the solicitor at 10.23am! Wasn't expecting it to be that quick at all!

 

Sarah-Jane Rowley Hucknall, Nottingham 29/08/2019

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Hi Tracey,

Sorry for the delayed response - thanks you very much for sending the valuation across.

Absolutely fantastic service and Richard provided me with very valuable advice.

I hope Richard is making progress with his Facebook page!

Thanks again,

James Daykin – Hucknall, Notts – Feb 17

James Daykin 10/01/2018

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Hello Tracey

Thank you very much for this report. It has been most helpful and a pleasure working with you and Richard.

Many thanks
Maria and Tommy Wilson – Welwyn Garden City – March 17

 

Maria and Tommy Wilson 10/01/2018

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Hi Tracey,

Thanks very much for sending that across.

Thank you as well to you and Richard for your hard work, I'm very pleased with the service and have been really impressed with everything you have done for me.

Kind regards

Richard Powys – Birmingham – March 17

 

Richard Powys 10/01/2018

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Hi. Please can i just pass on my thankyous. We thought u were really good and service was fantastic. Thankyou for seeing us in short notice.

 

Mike Reynolds – Grantham – March 17

Mike Reynolds 10/01/2018

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Hi Tracey,

Many thanks for this report and email. Please pass on our appreciation to Richard too.

I will be in touch if need a desktop one if this drags on or if have any issues.

Once again thanks to you both for a help and guidance here.

Kind Regards

Clare Hooton – Edenthorpe, Doncaster – May 17

Clare Hooton 10/01/2018

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Absolutely, couldn’t recommend your services more! Thank you for your help Tracey.

Mal – Nuneaton - June 17

Mal 10/01/2018

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Hi Tracey

Thank you so much for this

I will follow the process and I have informed my financial advisor to proceed based on the  £150k valuation and so £30k redemption.

I will most definitely follow the company on Facebook - I am thrilled with your service and all the help you have given us so far.

Best

Gemma Smith – Treeton, Sheffield - June 17

Gemma Smith 10/01/2018

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Huge thanks Tracey. You and Richard have been excellent to work with. Incredibly professional and wonderfully human at the same time!

Emily Jones – Oxford – July 17.

Emily Jones 10/01/2018

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Hi Richard,

That's brilliant advice and thanks for your reply it was very much appreciated.

Yours sincerely,

Alan Payne – Stourbridge – Sept 17

Alan Payne 10/01/2018

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Hi Tracey

I would just like to thank you and your husband for your very prompt service. It has been a pleasure to receive your excellent service.

I have contacted Target and the process has been initiated.

Once again many thanks for your help. I will definitely be recommending yourselves.

Kind Regards

Mariyam Kukavty – Leicester – Oct 17

Mariyam Kukavty 10/01/2018

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Hi Tracey,

Just wanted to say a huge thank you to you and Richard for getting this report to us so quickly. I've sent everything off to Target today (and called them) so figures crossed all goes well.

Thank you for all of the advise and help with Target, I'll be sure to recommend you and will defiantly get on Facebook with a review.   

 

Many Thanks

Steph Brown – Clipstone Village, Notts – Oct 17

 

Steph Brown 10/01/2018

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Hi Tracey

Thank you very much for the prompt service, was lovely to deal with you and Richard

Many thanks

Jasen Hopps – Watton on Stone, Hertford - Oct 17

Jasen Hopps 10/01/2018

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Hi Tracey,

Just wanted to say a huge thank you to you and Richard for getting this report to us so quickly. I've sent everything off to Target today (and called them) so figures crossed all goes well.

Thank you for all of the advise and help with Target, I'll be sure to recommend you and will defiantly get on Facebook with a review.   

Many Thanks

Steph Brown – Clipstone Notts, Oct 17

 

Steph Brown 10/01/2018

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Hi Tracey,

Thank you very much for the report.

I would just like to say thank you to you and Richard for your excellent service you both have provided.

I will definitely leave a comment on your facebook page and recommend you to other help to buy people I know.

Many Thanks

Carly Wilders – Ilkeston, Derby – Nov 17

Carly Wilders 10/01/2018

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Hi Tracey,

Thank you very much for the report and the additional information.

We have sent off all the documents this afternoon and are waiting to pay our administration fee once someone is available to take the card details!

Would you be happy for me to pass your details on to Bellway Homes in Bicester?

They explained they have a lot of people coming in that don't know what to do with redeeming their loans or who to contact.

I had to research it myself but it would have been nice to have been given a recommendation before as a starting point.

I have liked and shared your Facebook page.

Many thanks for great service and support.

Kind Regards

Hannah Foster

Hannah Foster 10/01/2018

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That’s fantastic thank you both for your help you have been great!

Gary Cranfield – Bingham, Notts

Gary Cranfield – Bingham, Notts 10/01/2018

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Fantastic company. Thank-you so much.
Kind Regards
Catherine Cooper

Catherine Cooper – Annesley, Notts. 06/03/2017

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Dear Tracey,
Thank you so much to you and Richard for your help with this valuation. It is very much appreciated.
Chances are we may need a desktop valuation, so I'll make sure I get in touch at least ten weeks from the date of the day Richard inspected the property to organise should we need it.
Many many thanks!
Amy Baker

Amy Morrish – Bourne, Lincs. 06/03/2017

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Hi Tracey,
Many thanks for this. Report and form B now with the HOP team!
Absolute pleasure dealing with you both.
Kind regards,
Helen.

Helen Price – Wolverhampton. 06/03/2017

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Just a quick note to thank you for our speedy valuation. We have just completed our transaction, and successfully paid back the government, 42 days after our survey and well within the 90 day window. I just wanted to thank you for all of your advice, it really helped!
All the best,
Danielle Mitchell

Danielle Mitchell – Leavesden, Watford. 06/03/2017

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Hi Tracey,
Just wanted to thank you all very much for everything. The form and report will be sent tomorrow. I really appreciate how quickly you were able to book me in and get my survey done and sent to me. If I do have any further questions I will get in touch. Thanks again.
Kind regards,
Clare Hawksworth

Clare Hawksworth – Church Gresley, Derbyshire. 06/03/2017

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morning Tracey
Many thanks to you and Richard for the speedy delivery of our valuation report. I appreciate your help and wish you all the best.
Kind regards
Akua.

Akua Jecty – Grantham, Notts 06/03/2017

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Hi Tracey,
Thanks to both you and Richard for your great service with this, it is much appreciated. I have sent the valuation along with Form A to Housing Options Plus and hopefully everything will be sorted within the three month window.
Kind regards,
Emma

Emma Winter – Didcot, OXON. 06/03/2017

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Thank you so much indeed Tracey - and Richard too.
Please pass on my appreciation.
We have paid a sum of £50 via bank transfer today, so it should be with you now.
Again- I can't thank you enough for sorting this out for us - it is appreciated so very much.
I will send the desktop valuation over to HOP today, so hopefully we won't miss the deadline.
We will be sure to come back to you, should we need your services - and will definitely recommend you to friends and family.
Many thanks,
Amy and Tim

Amy Morrish – Bourne, Lincs. 06/03/2017

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Thank you very much.
You have been extremely efficient and prompt and I am so grateful you managed to squeeze me in to your diary.
All the best,
Sophie Kelly

Sophie Kelly – Churchbridge, Cannock. 06/03/2017

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That’s great thanks Tracey. I have been really impressed with Richard & your service, is there anywhere I can leave a testimonial on your website/google reviews?
Let me know
Thanks

Scott

Scott Bloom – Watford, Herts 06/03/2017

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Tracey
Many thanks for your quick response. I'll be in contact closer the time to arrange the survey.
Thank you for making all this so easy (website/email etc.), it is much appreciated.
Kind regards
Chris

Chris Stait – Gloucester. 06/03/2017

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Good evening Tracey,
All went well today.
Richard is a lovely guy and great friendly service!
Please see screenshot of payment made this evening.

Kind regards
CJ De Villiers

Christiaan Johannes De Villiers – Upper Cambourne, Cambs 06/03/2017

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Hi Tracey,
This is fantastic, thanks very much for your help and efforts. Very efficient and much appreciated.
Kind regards,
Laura

Laura Cook – Sutton in Ashfield, Notts. 06/03/2017

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Hi Tracey
It was a pleasure to meet Richard on Friday. So refreshing to find such a genuine and honest person in the home buying/selling industry. I hope he wasn’t too late back home after the traffic problems!?
Are you able to advise when I might have a copy of Richard’s report? I have the relevant target document filled in and ready to go and of course deposited the £200 fee into your account on Frida
Many thanks again
Chris
Chris Short

Chris Short – Evesham. 06/03/2017

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Dear Tracey,

Thank you to yourself and Richard for carrying out our valuation.

If we are unfortunate enough to require a desktop valuation we will be sure to contact yourselves. We have also recommended you to our neighbours.

Kind Regards

David Hayward

David Hayward – Rothley, Leicester. 06/03/2017

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Hi Richard,
Excellent, many thanks for your help at such short notice, really appreciate it
Kind regards
Claire

Claire Walker – Kibworth Harcourt, Leicester. 06/03/2017

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Hello Tracey,
That is excellent thank you all again for your help. I am going to get it sent off as soon as I can
Best regards
Rob Gibson

Robert Gibson – Gorton, Manchester. 06/03/2017

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Thank you Richard, much appreciated.
I'll keep your contact details and forward on as appropriate as/when I know of someone selling on a First Buy/Help To Buy.
All the very best
Henry

Henry Walker – Hempsted, Gloucester. 06/03/2017

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Dear Tracey
Thanks for you and Richard's prompt and efficient service. Much appreciated and very happy to recommend to anyone or give any sort of reference if required.
Thanks again
Mark

Mark Pearce – Cheltenham. 06/03/2017

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Tracey Many thanks for yours and Richards time and thank you for having this completed so soon. I am glad the valuation matches what we have sold the property for. Best regards Stuart Wilton

Stuart Wilton – Bingham, Nottingham. 06/03/2017

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Thanks Tracey.
Hopefully will all be sorted we have the offer with them but by time we got that back we couldn't get back in to see mortgage advisor. So fingers crossed all goes smoothly now.
Thanks again for all your help
Joe

Joe Whittle – Hucknall, Nottingham. 06/03/2017

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Hello Tracey,
Thank you very much.
I have recommended you forward through my financial advisor who works for many others like myself on the Help To Buy scheme should they ever need their valuations doing.
Kind Regards
Michelle

Michelle Nicholson – Erdington, Birmingham. 06/03/2017

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Hi Tracey,
That’s great – many thanks to you and Richard for sorting this out so quickly for me.
Kind regards,
Leanne

Leanne Barnett – Wichelstowe, Swindon 06/03/2017

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Hi Tracey,
Thank you for all your help and prompt responses.
We have safely received the desktop valuation and have forwarded this on to Target.
All being well, our redemption will be completed on time as scheduled.
May we take this opportunity to thank you for your assistance. We would fully recommend your services to anyone needing them in the future.
Many Thanks
Krissy

Christine Pang - Billing Analyst - Merchants Group - A Dimension Data Company Kempston, Bedford. 06/03/2017

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Dear Tracey,
I would just like to say a huge thank you to both yourself and Richard. Throughout this whole, long, process of selling my flat to move into our dream home we have encountered many people. Lots of mistakes have been made, monies paid and we have began to feel resentful and disgruntled by some of the service we have received. The two of you have provided such an efficient, reassuring service that I just cannot thank you enough. I will certainly recommend you to anyone in my position in the future. Keep up the good work, it is much appreciated.
Thanks again,
Lucie Taylor

Lucie Taylor – Ollerton, Notts. 06/03/2017

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Dear Tracey
Thank you for your assistance with a valuation on my current property. I received a prompt, professional and a very knowledgeable service. The advice I received has enabled me to proceed with the redemption of a help to buy loan.
Would you kindly pass on my thanks to Richard as his advice was very helpful. Are there any sites that I can make feedback on the service that has been provided by your company?
Kind regards
Lorna

Lorna Lloyd – Wombourne, Wolverhampton. 06/03/2017

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Dear Richard,
Thank you for your email.
I am aware of your firm as we receive a lot of valuations from your organisation, which are excellent and all meet the criteria.
I will definitely taking a look on the website and directing customers when they enquire.
Thank you for your assistance.
Kind Regards

Abdi Hussein Team Leader for Hops/Metropolitan Help to Buy team. 06/03/2017

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Hi Richard
Thanks very much for producing the report so quickly. I emailed it in to Target with the solicitor details at 1pm. I spoke to them about 10 minutes ago to ask them if they would refer it to the Urgent Redemptions team; after about a minute on hold I was told that "a member of that team was dealing with the redemption now, your solicitor will get the figure by email in about half an hour and you'll get a hard copy in the post in the next few days"! If it is the case, it'll make that redemption fee worthwhile...
I did also mention about them recommending chartered surveyors such as yourself that already know the system and understand what was required. The operator was non-committal, but I thought that if enough people mentioned it, it may bring some change about.
Thanks again for your help - all the best in the future!
Regards
Wes Hearst

Wes Hearst – Anstey, Leicester. 06/03/2017

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Thanks Tracey, that’s great.
Just a quick one to say that whilst I did not personally meet Richard on Monday, Alex said he was excellent, extremely helpful re: the process and gave lots of good advice, so we both appreciate your service, friendliness and professionalism.
Regards
Russell

Russell Clarke Deputy Managing Director - HROC Public Relations – Bishops Itchington Warks. 06/03/2017

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Hi Tracy and Richard,
Just a quick email to say thank you for the Valuation report, which already has been approved by Target HCA. Your prompt, efficient and reasonably priced service has been second to none. Also, thank you for very clear explanation of the redemption process. It was a pleasure working with you.
All the best for the future.
Osvaldas

Osvaldas Tylenis – Northfield, Birmingham 06/03/2017

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